MTN Uganda Mobile Money Charges, 2023

Mobile money has become an essential part of everyday life, particularly in developing countries where traditional banking infrastructure is lacking. One such country is Uganda, where the majority of the population relies on mobile money services for financial transactions. MTN Uganda is one of the biggest mobile money service providers in the country, and this article aims to shed light on the various charges that users may incur when using the MTN mobile money service.

Table of Contents

• Introduction
• Overview of MTN Uganda Mobile Money
• Sending and Receiving Money Charges
• Withdrawal Charges
• Utility Bill Payments Charges
• Airtime Top-up Charges
• Mobile Money Super Agent Charges
• Mobile Money ATM Charges
• Merchant Payments Charges
• International Money Transfer Charges
• Fraud Prevention Fees
• Miscellaneous Charges
• Comparison with Other Mobile Money Service Providers
• Frequently Asked Questions
• Conclusion

Introduction

Mobile money services are transforming the way people carry out financial transactions in Uganda. MTN Uganda is one of the leading mobile money service providers in the country, with over 14 million registered users as of 2021. However, mobile money services come with various charges that users must be aware of to make informed financial decisions. This article aims to provide an overview of the various MTN Uganda mobile money charges that users may incur.

Overview of MTN Uganda Mobile Money

MTN Uganda offers a range of mobile money services, including sending and receiving money, airtime top-up, utility bill payments, merchant payments, and international money transfers. Users can access these services through the MTN Mobile Money app or by dialing a USSD code on their mobile phones. MTN Uganda charges users for each of these services, and the charges vary depending on the specific service and the amount of money being transacted.

Sending and Receiving Money Charges

Sending and receiving money is one of the most common mobile money services used in Uganda. MTN Uganda charges users a fee for sending and receiving money, and the fees depend on the amount of money being transacted. For example, to send between UGX 500 and UGX 2,500, the sender is charged UGX 100, while sending between UGX 30,000 and UGX 45,000 attracts a fee of UGX 1,600.

Withdrawal Charges

MTN Uganda also charges users for withdrawing money from their mobile money wallets. The charges depend on the amount being withdrawn, and users can withdraw up to UGX 7,000,000 per transaction. For example, to withdraw UGX 10,000, the user is charged UGX 190, while withdrawing UGX 2,000,000 attracts a fee of UGX 11,500.

Utility Bill Payments Charges

MTN Uganda mobile money users can also pay their utility bills, including water, electricity, and pay-TV bills, using their mobile money wallets. However, MTN Uganda charges users for this service, and the fees vary depending on the specific utility company and the amount being paid.

Airtime Top-up Charges

Users can also use MTN Uganda mobile money to top up airtime on their mobile phones. MTN Uganda charges a fee for this service, which depends on the amount of airtime being purchased. For example, to top up UGX 1,000 airtime, the user is charged UGX 44, while topping up UGX 50,000 attracts a fee of UGX 1,200.

Mobile Money Super Agent Charges

MTN Uganda offers mobile money services through super agents, who are accredited small businesses authorized to provide these services. Users can deposit or withdraw money from their mobile money wallets through super agents, but there are fees involved depending on the amount and specific agent used. MTN Uganda provides a list of authorized super agents that users can access through their website, mobile app, or customer service hotline.

Mobile Money ATM Charges

In addition to super agents, MTN Uganda also has mobile money ATMs where users can withdraw money from their mobile money wallets. However, MTN Uganda charges users for using this service, and the fees vary depending on the amount being withdrawn.

Merchant Payments Charges

MTN Uganda mobile money users can also use their mobile money wallets to make payments to merchants. The fees for this service depend on the amount being paid and the specific merchant. Some merchants may also charge an additional fee for using mobile money as a payment method.

International Money Transfer Charges

MTN Uganda mobile money users can also send and receive money from other countries using the service. However, MTN Uganda charges users for this service, and the fees depend on the specific country and the amount being transacted.

Fraud Prevention Fees

MTN Uganda also charges users a fraud prevention fee to protect their mobile money wallets from fraudulent activities. The fee is charged on a monthly basis and is a percentage of the user's average monthly balance.

Miscellaneous Charges

Apart from the above charges, MTN Uganda may also charge users for other services such as account reactivation fees, SIM replacement fees, and statement request fees.

Comparison with Other Mobile Money Service Providers

While MTN Uganda is one of the leading mobile money service providers in Uganda, there are other providers such as Airtel Money and Africell Money. Each provider has its own set of charges for mobile money services, and users should compare the fees to make informed financial decisions.

Conclusion

Mobile money services are transforming the way people carry out financial transactions in Uganda, with MTN Uganda being one of the leading providers. However, users must be aware of the various charges that come with using these services. This article has provided an overview of the various MTN Uganda mobile money charges that users may incur, including sending and receiving money charges, withdrawal charges, utility bill payments charges, airtime top-up charges, mobile money super agent charges, mobile money ATM charges, merchant payments charges, international money transfer charges, fraud prevention fees, and miscellaneous charges. Users should compare the fees with other providers to make informed financial decisions.

Frequently Asked Questions

1. What is the maximum amount I can withdraw from my MTN Uganda mobile money wallet?

• Users can withdraw up to UGX 7,000,000 per transaction.

2. What is the fee for sending UGX 10,000 using MTN Uganda mobile money?

• The fee is UGX 190.

3. Can I pay utility bills using MTN Uganda mobile money?

• Yes, users can pay water, electricity, and pay-TV bills using their mobile money wallets.

4. What is the fee for using a mobile money ATM in Uganda?

• The fee varies depending on the amount being withdrawn.

5. How do MTN Uganda mobile money charges compare to other providers?

• Each provider has its own set of charges, and users should compare the fees to make informed financial decisions.